Safe and Responsible

crazy time88's commitment to responsible gaming

To ensure that enjoying entertainment does not harm you or your family — with this goal in mind, crazy time88 has put in place a number of safety tools and support services for every member.

21+ Only SSL Secured 24/7 Support Bangla and English

Age limit and core principles

21+

For those aged 21 and above only

Casino and betting services at crazy time88 are only for individuals aged 21 or above. Age is verified when opening an account, and no underage person may use this platform.

Online betting and casino games are a form of entertainment — not a reliable source of income. crazy time88 believes that gaming should always be done with a plan, within a set budget, and with a clear head. Before registering on our platform, you are advised to read our Terms and Conditions carefully.

When gambling goes out of control, it can have a serious impact on a person's financial, mental, and family life. That is why crazy time88 encourages every member to stay aware and seek help when needed.

If you encounter any problem while using the platform or have difficulty understanding anything, you can visit our FAQ section directly — it contains detailed answers to common questions.

We firmly believe that responsible gaming means knowing your limits and keeping the experience enjoyable within those limits. Talk openly with family and friends, and never bet with borrowed money or someone else's funds.

  • Age verification is mandatory at account registration — accounts are not approved for those under 21.
  • Every member can set their own deposit limit and session time limit.
  • A temporary break or permanent self-exclusion can be activated at any time.
  • If signs of problem gambling appear, our support team actively provides assistance.
  • Using family filter tools to prevent underage access is advised.
  • You are advised not to be under the influence of drugs or alcohol when making any betting decisions.

Self-limit tools

crazy time88 gives every member the ability to manage their own gaming. The tools below can be activated through account settings or via 24/7 live chat.

Setting a deposit limit

Set a maximum deposit amount for yourself on a daily, weekly, or monthly basis. Once a limit is set, it takes effect immediately.

Session time limit

If you play continuously beyond a set time, you will be automatically warned or your session will end.

Temporary break

If you want to step away from your account for a while, you can take a temporary break ranging from 24 hours to several weeks.

Self-exclusion

The option to close your account for an extended period or permanently is always available. Once this request is made, reversing it will not be straightforward.

Reviewing gaming history

You can view your transaction and betting history from your account at any time — making it easy to stay aware of your own habits.

Active spending alerts

When you approach a set limit, the system will automatically send you a notification so you can make an informed decision.

Details about self-exclusion

Self-exclusion is a process where you voluntarily remove yourself from crazy time88's betting and casino services for a fixed or indefinite period. During this time, logging in, making deposits, or playing will not be possible.

To request self-exclusion, contact our 24/7 live chat or support email. The request will be processed after your identity is verified. During self-exclusion, no bonus offers or promotional communications will be sent to you.

Warning signs

If the following signs appear, it means gambling is heading toward a problem. If you notice these in yourself or someone close to you, seek help without delay.

Chasing losses with more bets

Repeatedly betting to recover losses after a losing streak is a warning sign. It becomes difficult to break out of this cycle.

Betting with borrowed or loaned money

Betting beyond your own budget by taking loans, borrowing, or dipping into savings is a sign of both mental and financial distress.

Distancing from family and work

Spending less time with family because of gaming, becoming inattentive at work, or having a tendency to lie are clear signs of a problem.

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More warning signs

Feeling restless or irritable when not playing; the amount you play gradually increasing; skipping sleep, meals, or daily tasks to focus on gaming; repeatedly trying to quit but failing — if you experience these signs, seek help promptly.

Where to get help

Problem gambling does not have to be faced alone. Alongside direct support, crazy time88 also recommends family support and professional counselling.

crazy time88 live chat support

Live chat support in Bangla and English is available seven days a week, twenty-four hours a day. Requests for self-exclusion or setting limits can be made here.

Email Support

Write to us at our support email — the team will help resolve your issue while maintaining full confidentiality. Email address: [email protected]

Family and close ones

Talk openly with a trusted family member or close friend. Often, the support of someone close becomes the greatest source of strength.

Professional mental health services

Mental health specialists and counsellors are available in Bangladesh — at hospitals, clinics, and online platforms. Specialised counselling should be sought for gambling-related mental health issues.

Seeking professional help is not a sign of weakness — it is proof of responsibility toward yourself and your family. Your confidentiality is fully protected. You will find detailed information in our privacy policy.

Keep your family safe

If there are underage children or teenagers at home, use parental control software on your devices. Keep private browsing mode turned off and do not share your login details with anyone.

If you suspect a family member is using your account, change your password immediately and notify the support team.

Practical tips for healthy gaming

Questions to ask yourself before playing

  • What is my budget for today, and if I lose it, will it affect my daily life?
  • Am I playing for entertainment, or to recover a previous loss?
  • How much time will I play today, and can I stop after that time?
  • Does my family know how much time and money I am spending on betting?

Golden rules of responsible gaming

  • Set aside winnings instead of betting them again — this is a healthy habit.
  • Stop playing when you are angry, tired, or under mental stress.
  • Never treat betting or gaming as an alternative source of income.
  • Take regular breaks and spend some time away from the screen.

Questions and answers on responsible gaming

Age is verified during account registration using a National ID card or birth registration certificate. Any registration attempt by someone under 21 is rejected. Deposits and withdrawals are not processed until verification is complete.

Before requesting self-exclusion, you can withdraw any balance in your account subject to applicable rules. Once the account is closed, no further transactions are possible. Contact our 24/7 live chat for more details.

Lowering your deposit limit takes effect immediately. However, increasing a limit requires a waiting period — this is intentional, so no one can raise their limit under sudden emotional pressure.

First, talk to them calmly and let other family members know rather than keeping it secret. You can inform the crazy time88 support team — they will help take action regarding the account in question. At the same time, consulting a professional psychologist or counsellor is the most effective step.

Yes, completely. Any request or discussion related to responsible gaming is kept strictly confidential. Your personal information is not shared anywhere. Detailed policies are available in our privacy policy.

For temporary self-exclusion, the account can be reactivated once the set period has passed. For permanent self-exclusion, after a lengthy reflection period, if circumstances appear to have changed, you may speak with the support team. However, requests to reverse permanent self-exclusion are assessed strictly.

Related pages

Terms and Conditions
Privacy Policy
FAQ
About Us