crazy time88 Terms and Conditions

crazy time88 is an online gaming platform that provides casino games, sports betting and live casino services for Bangladeshi members. These terms and conditions ("Terms") govern the use of the crazy time88 platform and all related services.

If any part of these Terms is unclear or you have questions after reading them, please contact our customer support team before registering. We are available 24 hours a day, 7 days a week via live chat and email in both Bangla and English.

These Terms are available in both English and Bangla. In the event of any interpretive conflict, the English version shall prevail. crazy time88 reserves the right to amend these Terms at any time, and continued use of the site after any amendment constitutes acceptance of the updated Terms.

2.1 Eligibility

To create an account on crazy time88, you must meet the following requirements:

• You must be at least 21 years of age (this service is for ages 21+).
• You must register using your own correct and genuine identity.
• Each person may open only one account — creating multiple accounts from the same device, the same payment method or the same IP address is strictly prohibited.
• All information you provide must be true, accurate and complete.
• You must have full legal capacity to manage an account.

2.2 Identity Verification (KYC)

crazy time88 reserves the right to verify a member's identity for deposits, withdrawals or transactions above a certain amount. This process may include a government-issued identity document (National ID or passport), proof of address and payment method verification. Withdrawals may be temporarily held until the requested documents are submitted within the specified time.

2.3 Account Security

Members are responsible for keeping their own login credentials confidential. Sharing a password with anyone else, allowing a third party to access the account, or transferring the account is prohibited. It is the member's responsibility to notify the support team immediately if a security breach is suspected.

It is mandatory to keep accurate and up-to-date information on your crazy time88 account at all times. If your name, address, mobile number or payment details change, please inform us immediately through customer support.

All transactions carried out through the account are considered final. If an incorrect amount is credited to the account due to a technical error, that amount remains the property of crazy time88 and the member must notify us immediately.

An inactive account — one with no transactions for 12 months or more — may be subject to the inactive account policy. Members will be notified in advance in such cases.

4.1 Deposit Rules

A minimum deposit of ৳300 applies to each payment method on crazy time88. Accepted payment methods are: bKash, Nagad, Rocket, Upay and bank transfer (including Dutch-Bangla Bank, Islami Bank and other major Bangladeshi banks). Depositing using another person's payment method is not permitted — only payment methods registered in your own name may be used.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳500. The payment method used for withdrawals must be the same as the one used for deposits. Withdrawal requests are generally processed within 5–30 minutes. Withdrawals may be delayed if identity verification has not been completed or if active bonus wagering requirements have not been met.

crazy time88 may request additional verification for unusual transactions. Records of all transactions are kept in accordance with anti-money laundering regulations.

All bonus offers on crazy time88 are subject to specific terms and conditions. Each bonus has its own wagering requirements, which are stated in the details of that bonus.

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳10,000. The wagering requirement for this bonus is 10 times the bonus amount. For example: depositing ৳1,000 earns a ৳1,000 bonus giving a total balance of ৳2,000; before withdrawing, you must wager ৳1,000 × 10 = ৳10,000.

5.2 General Bonus Terms

• Bonus funds and winnings earned from bonuses may only be withdrawn once the specified wagering requirements have been met.
• A new bonus cannot be claimed while another bonus is active unless the wagering requirements of the current bonus have been fulfilled.
• There may be a maximum bet limit when playing with bonus balance — please read the details of each bonus carefully.
• If bonus abuse or fraudulent activity is found, the bonus and related winnings may be cancelled.
• crazy time88 reserves the right to modify or discontinue any bonus offer at any time.

5.3 VIP Program

The crazy time88 VIP program has three tiers: Bronze, Silver and Gold. Weekly cashback is available at each tier — up to 0.3% for Bronze, up to 0.7% for Silver and up to 1.0% for Gold. Cashback is calculated based on net losses for the week. Advancement to a higher VIP tier depends on gaming activity and contributions.

Each game on crazy time88 has its own rules. Separate guidelines apply to slot games, live casino, sports betting and other game categories.

6.1 Technical Issues

If a technical error occurs during a game, the result of that game may be considered void. The logs stored on the game provider's server will be treated as the definitive record. If a game is left incomplete due to a network issue, the result will be determined in accordance with the game's rules.

6.2 Sports Betting

For sports betting, the odds at the time the bet is accepted are considered final. If a match is abandoned or specified conditions are not met, the bet will be cancelled and the stake returned. Odds in live betting may change in real time.

6.3 Responsible Gaming

We encourage our members to play in a healthy and controlled manner. If you feel your gaming habits are getting out of control, please read the responsible gaming guidelines and use our self-exclusion or deposit limit services.

Involvement in any of the activities listed below is strictly prohibited. Violating these prohibitions will result in immediate account closure and the relevant funds may be forfeited:

• Creating or operating multiple accounts.
• Claiming bonuses through fraudulent means or circumventing bonus terms.
• Using another person's identity or payment method.
• Using automation software, bots or any form of automated play.
• Identifying and exploiting system vulnerabilities or bugs.
• Using the platform for money laundering or any other illegal financial activity.
• Attempting to interfere with the platform's security systems.
• Assisting any person under the age of 21 in gaming activities.

All content displayed on the crazy time88 website, app and platform — including logos, graphics, game themes, text and software — is protected by intellectual property law. Storing, republishing, distributing or using them for commercial purposes is prohibited.

Game content is operated under the intellectual property rights of the respective third-party game developers. Members are granted only a limited right to use the platform for personal, non-commercial purposes.

crazy time88 makes every effort to operate its platform safely and reliably. However, crazy time88 will not be liable in the following cases:

• Loss caused by internet disconnection or device failure.
• Loss caused by errors or delays by third-party payment providers.
• Loss caused by the member's own negligence or any event within the member's control.
• Service disruption due to unforeseen events — such as natural disasters, cyberattacks or government directives.

crazy time88's total liability will in no circumstances exceed the amount of the transaction in question.

10.1 Closure at Member's Request

Any member may close their account at any time by contacting customer support. Any verified balance may be withdrawn before the account is closed; however, if active bonus wagering requirements have not been met, that bonus and any winnings from it will be forfeited.

10.2 Closure by crazy time88

crazy time88 may temporarily suspend or permanently close an account without prior notice for rule violations, fraudulent activity, providing false information or any other valid reason. In such cases, the member will be informed of the reason and, if the situation is found to be legitimate, will be given the opportunity to appeal.

The collection, storage and use of members' personal data is described in detail in our separate Privacy Policy. This policy forms an integral part of these terms and conditions.

crazy time88 uses SSL encryption technology to keep members' data secure. Personal data is not shared with third parties without the member's consent, though certain information may need to be shared as part of a legal obligation or verification process.

crazy time88 may update these terms and conditions at any time as needed. Members will be notified of significant changes by email or via a notice on the site. Continued use of the site after changes are published constitutes acceptance of the new terms.

If you have any questions about these terms, please contact our support team — email: [email protected]. Support is also available 24/7 in Bangla and English via live chat.

For answers to more general questions, visit our FAQ page, where you will find answers to the most frequently asked questions about deposits, withdrawals, bonuses and accounts.